Monday, July 1, 2013

The lilac thief strikes again - and a shout out to RCSS Kanata

A few weeks ago I wrote about Mr. K's lilac, how he picked it out, helped to plant it and then it was stolen. We took him to replace it the following weekend, and it happened AGAIN. Not only was our Lilac stolen a 2nd time, but we found out that a house on the street behind us had a tree stolen from their FRONT yard the same night.



My poor little Mr. K was absolutely heartbroken.  Hubby and I were not happy, and I was so pissed that I went to our local moms group on facebook to warn others.  Then something amazing happened.  A woman from the group told me she mentioned it to her husband.  He happens to be the district manager of RCSS (Real Canadian Super Store), and when he heard he called the manager of our local RCSS who said to have me contact him, and bring Mr. K in to pick out a lilac - on them.

I was so touched by the generosity that I started to cry when I read it.  It seems like such a little thing, but it really meant a lot to me. After having 2 tree's stolen, it was amazing that he would offer that. It really goes to show that their are kind people left in this world.

I went in to the Kanata RCSS and met with Jason, the manager.  He was so kind; he led me and the boys out to the garden center to pick out a lilac. Unfortunately, they were completely out and were not getting any more.  I figured that was it. But I was wrong. Because they weren't getting any more Lilacs, he told us to pick out any tree/bush that would work for the area.  I wasn't sure, so I spoke with hubby that night and figured it out.  Mr. K and I went back in a few days later and he picked out a Black Lace Elderberry.



When we got home, he was so excited that we had his tree and couldn't wait to plant it. It was raining, and hubby wasn't home so I had to convince him he needed to wait.

I would like to say a HUGE thank you to Jason at RCSS Kanata for helping to make a little boy VERY happy.  He has a huge smile anytime he walks past his tree - instead of the tears that came when he saw the empty hole.

14 comments:

  1. I just read your post and that makes me really sad that a person or people actually drive around and steal trees. What is the world coming to? I am so happy that there are some nice people still in the world and that your son is beaming with pride now :)

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    1. thanks for stopping by - he truly is proud of his tree!

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  2. I'm glad this story had a happy ending. (And way to shine, Kanata RCSS!)

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    1. thanks Marianne. Yes, I was already a pretty loyal RCSS shopper, but had I not been, I would have switched.

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  3. I saw your post in the facebook group and was sad for your little boy. But I am so happy with this happy ending, I will be driving a few minutes farther than usual to shop at RCSS from now on!

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    1. that's wonderful to hear - thanks for leaving me a comment

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  4. So cute that your children are helping around to plant plants, these are good values to pass on.

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    1. thanks for sharing your thoughts

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  5. 1. You need some sort of electric shock fence to keep the tree thieves away!!!! :P
    2. I love that the manager was so awesome and did that for your little guy. I love when companies do stuff like that just because they think it's the right thing to do!!
    3. Love the pics of your boy and how happy he is!

    Thanks for linking up with my comment love! You can link up again!

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    1. thanks Shari - he was super proud of his new tree. Checked today, still there

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  6. WTG RCSS for going above and beyond! Thanks for sharing, sometimes we only hear the bad customer service we receive as consumers so it's really nice to hear the other end of the spectrum!

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    1. so true - everyone is always HAPPY to share negative reviews, positive are not always as common. Thanks for stopping by

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  7. That is a really sweet story. And we don't have pretty flowers at my work complex because people kept coming and digging them up at night. AND they caught one lady digging up all the tulip bulbs-she was from the nice part of town driving an expensive car. Sheesh.

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    1. It's so sad to think that people sink low like that....thanks for sharing your thoughts

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